Privacy policy

The controller and its contact information

Personal data processing controller: SIA FLOATY, unified registration No. 40203486399, address: Brīvības iela 76, Riga, LV-1001, tel. +371 280 77 666.

SIA FLOATY contact information regarding personal data processing related issues info@floaty.lv

In cases where SIA FLOATY processes your personal data, you have the right to ask questions related to the processing of your personal data by sending a request to the specified contact information or by personally contacting the SIA FLOATY office.

When receiving the services offered on the SIA FLOATY website, your data is processed in accordance with the purposes set out below and stored until one of the specified criteria exists. SIA FLOATY undertakes to process only such personal data as are necessary for the performance of contractual obligations, the conduct of commercial activities, compliance with regulatory requirements and, in certain cases, legitimate interests. You will also be asked to provide clear and unambiguous affirmative consent to the collection, processing and sharing of your user information using cookies and similar technologies. See Cookie Policy. The site is owned and operated by SIA FLOAT .

Purposes of processing personal data

Processing personal data SIA FLOATY complies with the applicable laws and regulations of the Republic of Latvia, Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as other laws and regulations in the field of privacy and personal data processing.

This data protection policy explains how SIA FLOATY processes personal data and ensures the implementation of data subject rights in matters related to personal data protection. SIA FLOATY's data protection policy applies to all types of personal data processing carried out by SIA FLOAT .

Ltd. FLOATY processes personal data that is received directly from the data subject (i.e. the person who submitted the personal data) or indirectly (through corporate clients). Indirectly received personal data is processed only if SIA FLOATY must process personal data to provide services within the framework of contractual obligations, for example, contacting a corporate client, etc.

Ltd. FLOATY’s purposes for processing personal data:
  • For the provision of services within the framework of contractual obligations (including creating an account on the Floaty.lv website for the purchase of a product, which ensures the sending of invoices, communication, delivery of goods, etc. processing of data necessary for the purchase of goods);
  • For processing information submitted by the data subject to subscribe to Floaty.lv e-mails and newsletters (You may opt out of receiving such messages at any time by using the automatic opt-out option offered in the e-mail, changing the settings in your profile, deleting stored cookies, calling our information phone number, or sending a request to stop communication to the e-mail info@floaty.lv).
  • To process information about your questions, filling out the contact section of our website, directly contacting our staff by phone or electronically, SIA FLOATY processes your voluntarily provided personal data - name, surname, phone number and e-mail address, as well as other information provided. Your personal data will be used only to contact you and respond to your questions, comments or suggestions.
  • For processing transaction data in accordance with the Law "On Accounting";
  • To ensure the security of information, information systems and the company;
  • Personnel selection and management;
  • To improve the quality of customer service;
  • For the provision of information to state administrative institutions and operational entities in the cases and to the extent specified in external regulatory enactments.
Ltd. FLOATY may be a controller in various data processing activities. In order to ensure the right to privacy of data subjects, SIA FLOATY adheres to the principles of confidentiality and strictly limits the disclosure of personal data. Only SIA FLOATY authorized persons are entitled to change and process personal data.

Reminder about an incomplete purchase

Please note that we will send a technical support email within 72 hours of completing your purchase in our online store. This is necessary to ensure that you did not encounter any technical issues during the purchase and to cancel your order.

Personal data retention period

Ltd. FLOATY stores and processes personal data as long as at least one of the following criteria exists:
  • until the full fulfillment of contractual obligations (including negotiations in which an oral contract is concluded and/or a service application is made);
  • until the consent is revoked, but no longer than 1 year from the moment of receipt of the consent;
  • until the deadline for data storage and processing specified in external regulatory enactments or until the deadline within which the data subject can exercise their legitimate interests and rights (for example, to file objections and/or bring a claim in court);
  • as long as there is a legal obligation to store the data (for example, in accordance with the Law "On Accounting", the Labor Law, the Consumer Rights Protection Law, etc.);
  • as long as the data subject's consent to the relevant processing of personal data is valid, unless there is another lawful basis for the processing of data.

After none of the circumstances specified in this paragraph exist, the personal data of the data subject shall be deleted.

Legal basis for processing personal data

  • For the fulfillment of contractual obligations;
  • In accordance with the data subject's consent;
  • To fulfill obligations set forth in regulatory enactments.
  • Transfer of personal data

In order to fulfill our obligations to you, we may transfer your personal data to cooperation partners, data processors, who perform the necessary data processing to ensure the fulfillment of contractual obligations (including courier services, IT infrastructure developer/maintainer, etc.). These companies, in accordance with the law and our cooperation agreement, are required to protect your personal data and process it only in accordance with the purposes specified by us.

Personal data is not transferred to third countries (i.e. countries outside the European Union and the European Economic Area).

Children

FLOATY SIA does not provide services to minors. In the event that FLOATY SIA determines that it has obtained and processed the personal data of minors, appropriate steps will be taken to delete such personal data.


Data subject rights

The rights of the data subject apply to any natural person whose personal data is processed by SIA FLOATY and are applicable to the processing of personal data regardless of the form in which you or any other natural person has provided personal data: on the Floaty.lv website, in the provided information systems, in paper format or by telephone. The data subject has the following rights:

  • contact us if you have questions about the administration of your data by writing to info@floaty.lv or in person at the office at Brīvības iela 76, Riga, LV-1001, Latvia.
  • the right to access this data. If we process your data, we are obliged to provide you with free information about the processing of your data. Before providing personal data, we are obliged to verify your identity, thus ensuring that information about your data is not transferred to third parties.
  • If the information stored by SIA FLOATY is incomplete or incorrect, you have the right to request correction of any inconsistencies in your personal data.
  • the right to object to the processing of personal data by SIA FLOATY if there is no longer any obligation to store them;
  • the right to request the deletion of your data if SIA FLOATY continues to store it after the expiry of the storage period, as well as to restrict data processing in certain situations and/or obtain electronic copies of the information held by SIA FLOATY.

You can request the enforcement of these rights by contacting SIA FLOATY - by writing to info@floaty.lv or in person at the office at Brīvības iela 76, Riga, LV-1001, Latvia, and we will fulfill the corrections specified in the request, to the extent that it complies with applicable laws and professional standards.

Policy changes

FLOATY SIA may revise this data protection statement at any time to include the latest privacy conditions. We will inform you of any changes affecting the processing of personal data described in this data protection statement through the appropriate communication channel.

Policy and its validity

FLOATY SIA is committed to protecting the privacy of your personal information. If you have any questions or comments regarding the administration of your personally identifiable information, please contact us by email at info@floaty.lv or in person at our office at Brīvības iela 76, Riga, LV-1001, Latvia.

This contact information can also be used to communicate any questions you may have regarding compliance with our data protection notice.

A response will be provided within one month of receiving the email. If your question is complex or we receive a large number of questions, we will inform you that the question will take more than one month to resolve and we will resolve it no later than three months from the time the question was first submitted.

In parallel, you retain the right to submit a complaint to the regulator in Latvia responsible for personal data protection, the Data State Inspectorate (http://www.dvi.gov.lv).

Security

SIA FLOATY protects the data subject's data using modern technological capabilities, taking into account existing privacy risks and SIA FLOATY's reasonably available organizational, financial and technical resources, such as data encryption, firewalls, intrusion protection and other protective measures.

In the event of a personal data security incident, if it poses a potentially high risk to the rights and freedoms of the data subject, SIA FLOATY will notify the relevant data subject, if possible, or the information will be made public on the SIA FLOATY website or in another possible manner.