Terms of purchase and use of gift cards

1. Types of gift cards and their purchase

1.1. Gift cards can be purchased:

• In physical form in our showroom (Brīvības iela 76, Riga) or on the website, choosing delivery to any Omniva parcel machine in Latvia (within 2–3 business days from the time of purchase).
• In electronic form in the online store www.floaty.lv , where the gift card is automatically sent to the specified email address after payment.

1.2. Payment for gift cards is possible via internet banking (Swedbank, SEB, Citadele, Luminor) or a payment card (Visa, MasterCard).

2. Terms of Use

2.1. The gift card can only be used at the FLOATY salon (Brīvības iela 76, Riga) for payment of goods or services.

2.2. The gift card must be presented at the time of purchase of the service or product.

2.3. If a specific service is specified on the gift card, it can only be used to pay for that service. Exchange for other services or goods is not possible.

2.4. Prior reservation is required before receiving the service using a gift card.

3. Expiration date and restrictions

3.1. The gift card is valid for 6 (six) months from the date of purchase. After this period, the gift card becomes invalid.

3.2. The gift card is non-refundable, non-exchangeable for cash and cannot be used to purchase other gift cards.

3.3. Lost, stolen or damaged gift cards will not be restored, blocked or exchanged. FLOATY SIA does not assume responsibility for illegal access to the gift card by third parties.

3.4. The gift card holder is responsible for the storage and use of the card.

3.5. SIA FLOATY reserves the right to check the expiration date and value of the gift card.

4. Other provisions

4.1. By purchasing a gift card, the buyer confirms that he/she has read and agrees to these terms and conditions.

4.2. If a gift card is transferred to another person (given away, sold, etc.), the original owner is responsible for transferring these terms to the new user.

5. Right of withdrawal

5.1. In accordance with the Consumer Rights Protection Law, the consumer has the right to withdraw from a distance contract (online purchase) within 14 days from the date of purchase. This right of withdrawal does not apply to:

5.1.1. gift cards that have already been used (in whole or in part);

5.1.2. services, if their provision has begun with the consumer's explicit consent and the consumer has confirmed that upon the complete performance of the service, he loses his right of withdrawal.

5.2. By purchasing a gift card, the customer acknowledges and agrees that:

5.2.1. after the gift card has been used or the service has been received (a reservation that is being fulfilled), the right of withdrawal no longer applies;

5.2.2. In the event that the customer uses the card for a service that is performed immediately or in one go, the right of withdrawal expires upon the performance of the service.

Additional information and reservations:

Phone: +371 280 77 666

Email: info@floaty.lv