Ordering terms

SIA FLOATY contact information: Brīvības iela 76, Riga, LV-1001, Latvia, phone number: +371 280 77 666, e-mail: info@floaty.lv

Before you start using the website and online store Floaty.lv, please carefully read these Ordering Terms.

1. GENERAL PROVISIONS

1.1. In accordance with these Terms, SIA FLOATY sells goods placed in the Floaty.lv online store (hereinafter referred to as the Online Store). The Buyer purchases and accepts the goods in accordance with the assortment indicated in the order placed on the Online Store website (hereinafter referred to as the Order). The ownership rights to the goods are transferred to the Buyer on the day of full payment and receipt of the purchase price of the goods.

1.2. SIA FLOATY, unified registration number 40203486399, legal address: Brīvības iela 76, Riga, LV-1001, Latvia, tel. number: +371 280 77 666 (hereinafter – the Seller), provides the content available on Floaty.lv and provides services in accordance with these Terms.

1.3. By making a purchase in the Online Store and agreeing to these Terms, the buyer confirms that he is a person with legal capacity and has provided true data necessary for the execution of the contract. If the buyer is a legal entity, its actions are carried out by a person authorized accordingly. The buyer confirms that he will use the Online Store in accordance with regulatory enactments, only in an authorized manner. In the event of any violation of the Terms or regulatory enactments, SIA FLOATY has the right to immediately withdraw from the contract for the purchase made by the buyer and/or to prohibit the buyer from using the Online Store.

1.4. If the Buyer orders and purchases the goods offered in the Online Store and uses other services of SIA FLOATY, it is deemed that the Buyer has read and unreservedly agrees to the general terms and conditions as well as the terms of the distance contract and undertakes to comply with them.

1.5. A distance contract (hereinafter referred to as the Contract) is concluded between the Seller and the Buyer who places an order and makes a purchase in the online store. The Contract comes into force at the moment when the Buyer has placed an order using distance communication means and has received confirmation of the placed order from the Seller by e-mail or telephone. The order and its confirmation of receipt are considered received when they can be accessed by the person to whom they are addressed. The Contract is valid until its execution, i.e. until the delivery of the ordered goods. The Contract applies to all orders and purchases made in the online store.

1.6. The Seller does not store the concluded Agreements for goods and services purchased in the online store; they are available to the Buyer each time before making a purchase.

1.7. The Seller reserves the right to unilaterally change and supplement the Terms and Conditions at any time without notice, by publishing them in the “Ordering Terms” section of Floaty.lv. The Buyer is subject to the Terms and Conditions that are in effect at the time of ordering the goods and services. Before making each purchase, the Buyer is obliged to familiarize himself with the Floaty.lv Ordering Terms and Conditions.

2. PRICES OF GOODS

2.1. All prices of goods in the online store are indicated in Euros. The prices offered are valid at the time of placing the order. By confirming the order in accordance with the order form or form, the Buyer agrees to pay the current price of the goods.

2.2. The Seller reserves the right to unilaterally change the prices of goods at any time without notice, to set a special price for goods and services. Goods and services are sold at prices that are valid at the time of placing an order for goods and services and are published in the online store. If, for technical reasons, inappropriate or incorrect prices for goods are published on the Internet, the Seller shall inform the Buyer that, for technical reasons, the order cannot be fulfilled within a reasonable time.

3. PRODUCT RANGE

3.1. The Buyer may purchase goods placed in the online store. Goods may be purchased as long as they are placed in the online store and as long as the goods are available in the FLOATY SIA warehouse.

3.2. In the event that the buyer has placed an order and the product is out of stock, but due to technical reasons it is not possible to promptly remove it from the offer, SIA FLOATY shall inform the Buyer by telephone or in writing that the contract cannot be fulfilled or, with the Buyer's consent, offer an analogous product. SIA FLOATY shall not cover possible losses that may arise if the Buyer has placed an order for a product that is no longer in stock and SIA FLOATY has informed the Buyer of this circumstance within 14 calendar days.

3.3. The Seller reserves the right to unilaterally change the assortment of goods and change the specifications of goods at any time without notice. The information and images provided by the manufacturers are used in the product descriptions.

4. ORDER FULFILLMENT

4.1. An order can be placed in the SIA FLOATY online store using the given link: Floaty.lv. Both registered and unregistered buyers can place an order. To find the desired product, you can use the product search engine or use the store category menu. Once the product and its quantity have been selected, click the “Add to cart” button, then go to “View cart” and click the “Complete purchase” button.

4.2. In the next step, information about the selected product and the price of the product, excluding delivery costs, will be displayed. Next, the buyer must click the "Confirm order" button, where the buyer will be asked to choose the desired payment and delivery method.

4.3. Payment for the purchase is possible in one of the following payment methods: by making a payment via internet banking or by online payment card.

4.4. In the next step, the Buyer can choose the desired method of delivery or receipt of the goods.

4.5. The amount of information to be entered depends on the selected payment or delivery method. By clicking the “Continue” button, an order summary with the total payment amount will appear. In this step, the Buyer can correct the information provided if necessary.

4.6. By clicking the "Confirm order" button, the Buyer agrees to purchase the selected Product and undertakes to pay the indicated price of the product and delivery.

4.9. By placing an order in the Floaty.lv online store, the Buyer undertakes to pay for the ordered goods and the services provided.

4.11. By placing an order, the Buyer confirms that he/she has read the Floaty.lv Ordering Terms and Conditions.

4.12. If the Buyer has indicated his e-mail for communication, which is necessary for concluding a distance contract, the Buyer will receive an order confirmation to the specified e-mail after placing the order. The Buyer is obliged to check the information and data specified in the order. In case of inconsistency of information and/or data, the Buyer shall inform the Seller using the SIA FLOATY customer service e-mail address: info@floaty.lv or by calling the specified customer service phone number: +371 280 77 666. The Buyer is obliged to clearly identify himself in order for changes to be made to the order.

4.13 Upon receiving your order confirmation, please check all information carefully. Changing the delivery address/delivery method after the shipment has been shipped is a paid service (the delivery fee depends on the new delivery method selected).

5. RECEIPT OF GOODS (DELIVERY)

5.1. Delivery of the goods to the buyer is carried out in the manner chosen by the buyer.

5.2. The delivery of the goods takes place in accordance with the order and at the delivery service price specified in the order.

5.5. The Buyer is obliged to be reachable via the e-mail and/or mobile phone number specified in the order to agree with the supplier (courier) of the goods on delivery details (term, place) and other issues for the fulfillment of the order.

5.6. Before receiving the goods, the Buyer must present an identity document - a passport or ID card, as well as an order number or order confirmation. The goods are issued only to the Buyer whose data is indicated in the relevant order for the goods. If the Buyer does not present an order number or order confirmation, or an identity document, the Seller / Courier of the goods delivery service has the right not to issue the goods.

5.7. The buyer is obliged to visually assess the outer packaging of the goods in the presence of the courier upon receipt of the goods before signing the delivery note, to determine whether there are any visible defects in the packaging or the goods. If defects are discovered, the buyer has the right to refuse to accept the goods and to immediately inform the seller about the aforementioned fact, so that the damaged goods can be replaced as soon as possible.

5.8. The transfer of the goods to the Buyer takes place in accordance with the cashier's check / Receipt and / or delivery note, which is signed by the Buyer. The order is considered to be fulfilled upon receipt of the goods and signing of the aforementioned documents. If the Buyer has chosen delivery of the goods to the address of his choice, the order is considered to be fulfilled upon delivery of the goods, which is confirmed by the Buyer's signature on a document issued by the courier or on a specially designated device.

5.9. FLOATY Ltd. shall not be liable and shall not compensate the Buyer for any possible losses if the planned delivery date of the goods is delayed. If the planned delivery date of the goods is delayed and the Buyer no longer wishes to wait for the delivery of the goods, the Buyer has the right to unilaterally withdraw from the Agreement by notifying the Seller thereof. In this case, the Buyer is not entitled to claim any compensation from the Seller. A normal delivery date for the goods is considered to be a date not exceeding 30 calendar days, except in cases where the Seller and the Buyer have separately agreed on other delivery dates for the goods.

6. USE AND QUALITY OF GOODS

6.1. The buyer is obliged to carefully read the product's instructions for use before starting to use the product and to use the product only in accordance with the manufacturer's instructions in accordance with the product's properties and intended purposes.

6.2. The product display in the Online Store is for informational purposes only and may vary in nature. FLOATY SIA does not guarantee that the product will meet any of the buyer's wishes or purposes of use.

6.3. Claims regarding the conformity of the product with the terms of the contract are resolved in accordance with the provisions of the Consumer Rights Protection Law.

6.4. SIA FLOATY's obligations do not apply to defects that have arisen as a result of improper use, transportation and/or storage of the product, as well as to normal wear and tear of the product during its operation.

7. OBLIGATIONS OF THE PARTIES AND OTHER PROVISIONS

7.1. The buyer, who is considered a consumer (natural person) in accordance with regulatory enactments, has the right to refuse the purchase of goods made remotely in accordance with regulatory enactments within 14 days from the delivery of the goods. In case of exercising the right of withdrawal, the buyer is obliged to return the goods purchased in the Online Store back to the seller SIA FLOATY. The buyer is obliged to cover the costs of transferring the goods to SIA FLOATY, in accordance with regulatory enactments. The buyer is obliged to familiarize himself with the rights of withdrawal on the Floaty.lv online store homepage in the "Right of Withdrawal" section.

7.2. A legal entity is not considered a Consumer within the meaning of the Consumer Law and the Right of Withdrawal does not apply to legal entities.

7.3. The Buyer agrees to the processing of his/her personal data, specified during registration, in the order and/or obtained while using the Online Store, for the purposes of fulfilling the order (contract), including by transferring them to third parties for the purpose of ensuring delivery, processing payments, as well as to verify the Buyer's creditworthiness and ability to fulfill payment obligations. SIA FLOATY has the right to transfer to third parties the debt arising from the purchase, if any, the right to collect the debt, data about the Buyer's debt for the purpose of collecting the debt, which also includes the right to use the Buyer's personal data to build the Buyer's credit history and to enter the Buyer's data in the databases of debt history and credit information bureaus.

7.4. The online store website uses cookies. By using this website, the buyer agrees to the use of cookies for performance/analytical purposes.

7.5. The Seller shall not be liable for any expenses, losses or damages that may arise as a result of the use of the information provided by Floaty.lv or due to the fact that the website or online store Floaty.lv is unavailable for any reason or the operation of Floaty.lv has been disrupted or interrupted. This does not limit the Buyer's rights in accordance with the requirements of consumer law. In the event that the product or service offered by Floaty.lv is unavailable, the Buyer has the right to unilaterally terminate the contract. In such case, the Seller shall refund to the Buyer all amounts paid under the contract.

7.6. The Buyer assumes all risks and liability for purchases made at the Floaty.lv Online Store, including receipt (acceptance) of the goods. When delivering the goods to the Buyer, the risk of loss or damage to the goods passes to the Buyer from the moment the Buyer or his representative has acquired possession of the goods, except for cases specified in regulatory enactments.

7.7. The Seller is not liable for any delay in the performance of obligations or their non-performance, or any other failure to perform, caused by circumstances and obstacles beyond the Seller's reasonable control and which could not have been reasonably foreseen, including, but not limited to, strikes, government orders, hostilities or national emergencies, environmental or climatic anomalies, disruptions in the Internet connection, as well as failures of communication equipment, computer equipment and software.

7.8. By visiting the Online Store, registering and/or placing orders in it, the buyer agrees to these Terms, including those to which references are published here in the form of links. Any new services and functionalities of the Online Store shall apply to these Terms. SIA FLOATY has the right to amend these Terms at any time by publishing them on this website, and the buyer is obliged to review the Terms before using the Online Store, registering and/or placing an order. Using the Online Store, registering and/or placing an order after the publication of any changes to the Terms serves as the buyer's consent to these amendments.

7.9. The Seller does not assume any risks or liability if the Buyer is not familiar with or is only partially familiar with these Terms and Privacy Policy.