Terms of order

SIA FLOATING contact information: Brīvības iela 76, Rīga, LV-1001, Latvia, phone number: +371 280 77 666, e-mail: info@floaty.lv

Before you start using the website and the Floaty.lv Online Store, please read these Ordering Terms carefully.

1. GENERAL TERMS AND CONDITIONS

1.1. In accordance with these Terms, SIA FLOATY sells goods located in the Floaty.lv online store (hereinafter – the Online Store). The Buyer purchases and accepts the goods in accordance with the assortment specified in the order placed on the Online Store website (hereinafter – the order). Ownership of the goods passes to the buyer on the day of full payment and receipt of the purchase price of the goods.

1.2. SIA FLOATY, unified registration number 40203486399, legal address: Brīvības iela 76, Rīga, LV-1001, Latvia, phone number: +371 280 77 666 (hereinafter – the Seller), provides the content available on Floaty.lv and provides services in accordance with these Terms.

1.3. By making a purchase in the Online Store and agreeing to these Terms, the buyer confirms that he is a capable person and has provided true data necessary for the execution of the contract. If the buyer is a legal entity, its authorized representative acts on its behalf. The buyer confirms that he will use the Online Store in accordance with regulatory acts, only in an authorized manner. In case of any violation of the Terms or regulatory acts, SIA FLOATY has the right to immediately withdraw from the contract for the purchase made by the buyer and/or to prohibit the buyer from using the Online Store.

1.4. If the Buyer orders and purchases goods offered in the Online Store and uses other services of SIA FLOATY, it is considered that the Buyer has read and unconditionally agrees to the general terms and conditions as well as the terms of the distance contract and undertakes to observe them.

1.5. A distance contract (hereinafter – the Contract) is concluded between the Seller and the Buyer who places an order and makes a purchase in the online store. The Contract comes into force at the moment when the Buyer has placed an order using distance communication means and has received confirmation of the order from the Seller via e-mail or telephone. The order and its confirmation of receipt are considered received when they can be accessed by the person to whom they are addressed. The Contract is valid until its fulfillment, i.e., until the transfer of the ordered goods. The Contract applies to all orders and purchases made in the online store.

1.6. The Seller does not store concluded Contracts for goods and services purchased in the online store; they are available to the Buyer each time before making a purchase.

1.7. The Seller reserves the right to unilaterally change and supplement the Terms at any time without prior notice by publishing them in the "Ordering Terms" section of Floaty.lv. The Buyer will be subject to the Terms that are in force at the time of ordering goods and services. Before each purchase, the Buyer is obliged to familiarize himself with the Floaty.lv Ordering Terms.

2. PRICES OF GOODS

2.1. All product prices in the online store are indicated in Euros. The offered prices are valid at the time of placing the order. By confirming the order in accordance with the order form or form, the Buyer agrees to pay the current price of the product.

2.2. The Seller reserves the right to unilaterally change product prices at any time without prior notice, to set special prices for goods and services. Goods and services are sold at prices that are valid at the time of placing the order for goods and services and are published in the online store. If, due to technical reasons, unsuitable or incorrect product prices are published on the Internet, the Seller informs the Buyer that due to technical reasons the order cannot be fulfilled within a reasonable period.

3. PRODUCT ASSORTMENT

3.1. The buyer can purchase goods placed in the online store. Goods can be purchased as long as they are placed in the online store and as long as the goods are available in SIA FLOATY's warehouse.

3.2. In case the buyer has placed an order and the product is out of stock, but due to technical reasons it is not possible to quickly remove it from the offer, SIA FLOATY informs the Buyer by phone or in writing that the contract cannot be executed or, with the Buyer's consent, offers an analogous product. SIA FLOATY does not cover any possible losses that may arise if the Buyer has placed an order for a product that is no longer in stock and SIA FLOATY has informed the buyer about this circumstance within 14 calendar days.

3.3. The Seller reserves the right to unilaterally change the product assortment and change product specifications at any time without prior notice. Product descriptions use information and images provided by manufacturers.

4. PLACING AN ORDER

4.1. An order in the SIA FLOATY online store can be placed using the given link: Floaty.lv. Orders can be placed by both registered and unregistered buyers. To find the desired product, you can use the product search engine or the store category menu. Once the product and its quantity have been selected, you should click the "Add to cart" button, then proceed to "View cart" and click the "Complete purchase" button.

4.2. In the next step, information about the selected product and its price, without shipping costs, will be displayed. Then click the "Confirm order" button where the buyer will be prompted to choose the desired payment and delivery method.

4.3. Payment for the purchase is possible in one of the following ways: by making a payment via internet banking or with a payment card online.

4.4. In the next step, the Buyer can choose the desired method of delivery or receipt of goods.

4.5. The amount of information to be entered depends on the chosen payment or delivery method. Clicking the "Continue" button will display an order summary with the total amount to be paid. In this step, if necessary, the Buyer can correct the entered information.

4.6. By clicking the "Confirm order" button, the Buyer agrees to purchase the selected Product and undertakes to pay the specified price for the product and delivery.

4.9. By placing an order in the Floaty.lv Online Store, the Buyer undertakes to make payment for the ordered goods and the provided service.

4.11. By placing an order, the Buyer confirms that they have read the Floaty.lv Ordering Terms.

4.12. If the Buyer has provided their e-mail for communication, which is necessary for concluding a distance contract, the Buyer will receive an order confirmation to the specified e-mail after placing the order. The Buyer is obliged to check the information and data specified in the order. In case of discrepancy in information and/or data, the Buyer informs the Seller using SIA FLOATY customer service e-mail address: info@floaty.lv or by calling the specified customer service phone number: +371 280 77 666. The Buyer is obliged to unambiguously identify themselves in order for changes to be made to the order.

4.13 Upon receiving the order confirmation, please carefully check all information. Changing the delivery address/delivery method after the shipment has been dispatched is a paid service (delivery cost depends on the newly chosen delivery method).

5. RECEIPT (DELIVERY) OF GOODS

5.1. The delivery of goods to the buyer is carried out in the manner chosen by the buyer.

5.2. Goods delivery takes place according to what is stated in the order and for the delivery service price specified in the order.

5.5. The Buyer is obliged to be reachable by the e-mail and/or mobile phone number specified in the order to agree with the goods supplier (courier) on delivery details (term, place) and other issues for order fulfillment.

5.6. Before receiving the goods, the Buyer must present a personal identification document – passport or ID card, as well as the order number or order confirmation. Goods are issued only to the Buyer whose data is specified in the respective goods order. If the Buyer does not present the order number or order confirmation, or a personal identification document, the Seller / courier of the goods delivery service has the right not to issue the goods.

5.7. Upon receiving the goods, before signing the consignment note, the Buyer is obliged to visually assess the outer packaging of the goods in the presence of the courier for any visible defects in the packaging or the goods. If defects are found, the buyer has the right to refuse to accept the goods and immediately inform the seller about the aforementioned fact, so that the damaged goods can be replaced as soon as possible.

5.8. The transfer of goods to the Buyer takes place in accordance with the cash receipt / receipt and / or consignment note signed by the Buyer. The order is considered fulfilled upon receipt of the goods and the signing of the aforementioned documents. If the Buyer has chosen to have the goods delivered to the desired address, the order is considered fulfilled upon delivery of the goods, which is confirmed by the Buyer's signature on a document issued by the courier or on a device specifically designed for this purpose.

5.9. SIA FLOATY does not assume responsibility and does not compensate the buyer for any possible losses if the planned delivery time of the goods is delayed. If the planned delivery time of the goods is delayed and the buyer no longer wishes to wait for the delivery of the goods, then the Buyer has the right to unilaterally withdraw from the Contract by notifying the Seller. In this case, the buyer is not entitled to claim any compensation from the seller. A normal delivery period for goods is considered to be a period not exceeding 30 calendar days, except in cases where the Seller and the Buyer have separately agreed on other delivery periods for goods.

6. USE AND QUALITY OF GOODS

6.1. Before starting to use the product, the Buyer is obliged to carefully read the product's instruction manual and use the product only in accordance with the manufacturer's instructions, taking into account the product's properties and intended use.

6.2. The display of the product in the online store is for informational purposes only and may differ in reality. SIA FLOATY does not guarantee the product's compliance with any buyer's wishes or intended uses.

6.3. Claims regarding the conformity of the goods to the terms of the contract are resolved in accordance with the norms of the Consumer Rights Protection Law.

6.4. SIA FLOATY's liabilities do not apply to defects caused by improper use, transportation and/or storage of the product, as well as to normal wear and tear of the product during its operation.

7. OBLIGATIONS OF THE PARTIES AND OTHER PROVISIONS

7.1. A Buyer who, in accordance with regulatory acts, is considered a consumer (natural person), has the right to withdraw from a distance purchase of goods in accordance with regulatory acts within 14 days from the delivery of the goods. In case of exercising the right of withdrawal, the buyer is obliged to return the goods purchased in the online store to the seller SIA FLOATY. The buyer is obliged to cover the costs of handing over the goods to SIA FLOATY, in accordance with regulatory acts. The buyer is obliged to familiarize himself with the right of withdrawal on the Floaty.lv online store website in the "Right of Withdrawal" section.

7.2. A legal entity is not considered a Consumer within the meaning of the Law, and the Right of Withdrawal does not apply to legal entities.

7.3. The Buyer agrees to the processing of his personal data, specified during registration, in the order and/or obtained by using the Online Store, for the purposes of fulfilling the order (contract), including transferring it to third parties for delivery, payment processing, as well as to ascertain the buyer's creditworthiness and ability to fulfill payment obligations. SIA FLOATY has the right to transfer to third parties the rights to collect a debt arising from the purchase, if any, data about the buyer for debt collection purposes, which also includes the right to use the buyer's personal data for creating the buyer's credit history and for placing the buyer's data in the databases of debt history and credit information bureaus.

7.4. Cookies are used on the website of the online store. By using this website, the buyer agrees to the use of cookies for performance/analytical purposes.

7.5. The Seller shall not be liable for any expenses, losses or damages that may arise as a result of using the information specified on Floaty.lv or due to the fact that the website or online store Floaty.lv is unavailable for any reason or Floaty.lv's operation has been disrupted or interrupted. This does not limit the Buyer's rights in accordance with the requirements of consumer rights regulations. In the event that the product or service offered by Floaty.lv is unavailable, the Buyer has the right to unilaterally terminate the contract. In such a case, the Seller shall refund to the Buyer all sums of money paid under the contract.

7.6. The Buyer assumes all risks and responsibility for purchases made on the Floaty.lv Online Store, including the receipt (acceptance) of goods. When delivering the goods to the Buyer, the risk of loss or damage to the goods passes to the Buyer from the moment the Buyer or his representative has taken possession of the goods, except in cases specified by regulatory acts.

7.7. The Seller is not responsible for delays in the performance of obligations or their non-performance, or other types of non-performance, which have arisen due to circumstances and obstacles that are beyond the Seller's reasonable control and could not have been reasonably foreseen, including, but not limited to, strikes, government orders, warfare or national emergencies, environmental or climatic anomalies, disruptions in internet connection, as well as failures of communication equipment, computer equipment and software.

7.8. By visiting the Online Store, registering and/or placing orders in it, the buyer agrees to these Terms, including those referred to herein by links. Any new services and functionalities of the Online Store are subject to these Terms. SIA FLOATY has the right to amend these Terms at any time by publishing them on this website, and the buyer is obliged to review the Terms before using the Online Store, registering and/or placing an order. Use of the Online Store, registration and/or placing an order after the publication of any changes to the Terms serves as the buyer's agreement to these amendments.

7.9. The Seller does not assume any risks or responsibility if the Buyer has not familiarized himself or has partially familiarized himself with these Terms and Privacy Policy.